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Steve Elkins – WEBS Yarn Store – Northampton, Massachusetts

15 years in retail

The most gratifying part of working in retail is ...

seeing our business continue to grow through great service.

My first paying job was ...

working for my parents at WEBS.

If I won $25,000 for my video, I would ...

I would renovate our store.

What I most want my elected officials to know about retail is ...

that they create jobs by making customers happy.

During the holiday season, I ...

work 7 days a week!

I'm most proud of ...

our great associates and their commitment to the best customer service.

I'd love to spend a lazy day ...

on the golf course with my family.

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